Support

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If Early Owl is not behaving as expected, first confirm that Screen Time access remains enabled and that your Night Lock schedule includes the current day and time.

Subscriptions

Open Early Owl Settings and choose Restore Purchases if an existing subscription is not recognized. Subscriptions can be managed or cancelled from your Apple Account settings.

App shielding

Early Owl can shield only the apps and categories you select. Changing Screen Time authorization or device restrictions can affect Night Lock. Reopen Early Owl after changing these permissions.

Camera-based unlocks

Camera frames are processed on your device and are not uploaded or stored. Make sure Early Owl has Camera permission and that your full upper body is visible in a well-lit space.

Contact

For support or privacy questions, email contact@getearlyowl.com. Please do not include sensitive personal information, Screen Time selections, or camera images in your message.